LEP patients use remote medication refill systems less than English-proficient patients, risking wider adherence disparities

Narrative synthesis #

Because remote refills are an adherence-supporting service, lower uptake among LEP patients — concentrated in the English-only Internet channel — risks widening medication-adherence disparities unless refill systems are made language-accessible.

"Increased reliance on current systems for remote medication refills may increase disparities in health outcomes affecting LEP patients with poor access to telephone and Internet medication refills." (Moreno, 2016, p. 282)