Translation apps were most commonly used for identifying pain and allied-health phrases in aged-care wards
Source
Hwang (2022). Testing the use of translation apps to overcome everyday healthcare communication in Australian aged-care hospital wards-An exploratory study. Nursing Open.
Description #
In the end-of-trial staff survey (n = 24), the tasks translation apps were most commonly reported to be used for were identifying pain (10/24, 41.6%) and allied-health phrases including speech pathology and physiotherapy (recorded as "other," 10/24, 41.6%); further reported uses included assisting showering/dressing and toileting (each 7/24, 29.2%) and eating/drinking (6/24, 25.0%) (Table 1). Use thus clustered around everyday, low-risk care and activities of daily living rather than complex clinical conversations.
"Translation apps were most commonly used for identifying pain (10/24, 41.6%), and for allied health phrases including speech pathology and physiotherapy ("other," 10/24, 41.6%)." (Hwang, 2022, p. 581)
Methods Context #
What? #ⓘ
The observable: staff-reported purpose of translation-app use, recorded as the care task or phrase category each app was used for.
"In addition, data were collected about each interaction, including the language, and average time used." (Hwang, 2022, p. 580)
How? #ⓘ
A self-report staff survey administered at the conclusion of the two-month trial, tabulated with descriptive statistics; respondents indicated the situations/phrases the apps were used for.
"At the conclusion of the trial, staff were invited to complete a staff survey measuring their experience of using the translation app, estimated frequency of use, most frequently used phrases, enablers, and barriers to using translation apps, and whether they would use translation apps in the future." (Hwang, 2022, p. 580)
Who? #ⓘ
The 24 nursing and allied health staff across four aged-care hospital wards at three metropolitan Melbourne hospital sites who completed the survey (nurses 11/24; allied health and other disciplines the remainder).
"Twenty-four nursing and allied health staff across the four wards completed the staff survey." (Hwang, 2022, p. 581)
Other Notes #
Percentages in the Table 1 "Translation app was used for" rows use a different reported denominator (e.g. identifying pain listed as 10 (66.6%)); the figures quoted here follow the Results-text denominator of n = 24.