Language Access in Healthcare
ClaimC-0049Initial AI draft

For hospitalized LEP children, professional interpreters of any mode outperform ad hoc or no interpreter, and mode matters less than using a professional at all

2026-06-050 out · 0 in

CLMs this review thesis generalizes / informs (→ CLM—informs→CLM by sync_relations.py).

  • C-0039
  • C-0042

Narrative synthesis #

Boylen et al.'s JBI systematic review synthesizes 6 articles (3 RCTs and 1 observational study, all US, Spanish-speaking, mostly ED) on the impact of professional interpreters on outcomes for hospitalized LEP migrant/refugee children. Two synthesized generalizations: (1) using any mode of professional interpreter is superior to ad hoc or no interpreter — families reported greater satisfaction with professional than ad hoc interpreting; and (2) although in-person and video interpreting outperformed telephone on some outcomes (e.g., in-person yielded shorter ED throughput; video gave better comprehension than phone), the mode of delivery appears to matter less than the fact that a professional interpreter is used at all, so mode should be chosen on accessibility, availability, language, clinical context, and patient preference. The review grades its own evidence as limited (small number of studies, GRADE certainty often low/very-low, generalizability constrained to US Spanish-speaking ED settings) — the certainty/GRADE field is left for expert appraisal.

"There is evidence that use of ad hoc interpreters or no interpreter is inferior to use of professional interpreters of any mode. Although video and in-person interpreters are more favorable for some outcomes, mode of delivery may not be as important as the fact that a professional interpreter is being used. The mode of professional interpreter delivery should be based on accessibility, availability, language requirements and patient preference." (Boylen, 2020, p. 1360)

"Based on the findings from the review, mode of delivery may not be as important as use of a professional interpreter in itself." (Boylen, 2020, pp. 1376–1377)

This review's mode-of-delivery nuance qualifies the in-person-superiority claim: in-person/video beat telephone on specific tasks, but the review's headline synthesis is that any professional mode beats ad hoc/none — a relationship the human should weigh against the corpus's qualitative in-person-preference evidence. </content>